The Trouble is the Banks
The Trouble is the Banks collects 150 letters that Americans (and one Canadian) wrote directly to executives and directors of five big banks in fall 2011, at a time when protests were emerging in Occupy Wall Street camps across the United States
Excerpted in The Best Business Writing 2013 from Columbia Journalism Review Books
"It's a fantastic book, and well worth reading, mostly because it shows the potential power of Occupy's new approach . . . Most upper-level bank executives have learned, by now, to tune out yelling and sign-waving protesters outside their windows. . . But a polite, eloquent letter personally addressed to them and sent to their office? That's much harder to ignore. It's not impossible to imagine a copy of this book slipping past an administrative assistant onto a CEO's desk, being leafed through during a slow night at the office, and sparking a few minutes' worth of serious self-reflection."
—Daily Intel / New York Magazine
"Riveting and indispensable. It's not until you see the events of 2012 laid out in order—from hacking scandals to debt crises. . . and continuing fallout from the financial crisis—that you realize what a strange and tumultuous year we've been through." —Malcolm Gladwell